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Advice And Support

WE HAVE A DEDICATED NETWORK OF SUPPORT AT THE COLLEGE, WITH STAFF ON HAND TO ADVISE STUDENTS ON ALL ASPECTS OF LIFE AT COLLEGE; FROM ACADEMIC SUPPORT, TO FINANCIAL SUPPORT, RIGHT THROUGH TO PERSONAL AND EMOTIONAL HELP AND ADVICE.

16-19 Bursary‚Äč

The college administers bursary schemes. Funds are allocated to students needing support with materials and other educational costs. Please see  https://www.gov.uk/1619-bursary-fund  for further information or speak to an adviser.


Additional Learning Support (ALS)

The ALS Team is here to help you succeed. Support is open to all students and allocated according to need. Support can be in-class, small group sessions, 1:1 support, drop-in support in the Learning Zone and special exam arrangements. We have highly trained staff and specialist equipment/computer software to help with your learning. We are committed to delivering effective and high quality support for all students. The ALS Team respects students’ rights to confidentiality regarding information provided about a disability or learning difficulty.

For further information: Tel 020 7510 7982 or email  ALS@tower.ac.uk


Course Advice

Course Advisers give advice and guidance on college courses to external applicants and to students currently at the college. They attend external school and community events and are available at open evenings, advice and interview sessions and enrolment. For more information: Tel 020 7510 7777 or email advice@tower.ac.uk


Careers Advice

Students can get support form Tower Hamlets Careers Service. Careers Advisers give advice on further and higher education, careers and employment. They will visit tutorial sessions to give talks on education and career opportunities and they also support students with learning difficulties.


Learning Zone

There are two learning centres at Poplar and Arbour Square. Both have excellent study facilities, learning materials and IT facilities. We recognise that students often need different types of space, so we offer a silent working space, a quiet zone and a group work area. The centre at Poplar is open two evenings, giving students additional time to use the area. Students will find the books they need to support their coursework, textbooks and additional materials, all of high quality, up to date and relevant. So if you're studying A Levels, Carpentry or learning English you will find the materials in the learning centre. There are suites of computers with specialist and Microsoft Office software, colour printing and scanning. Students receive an allocation for printing and photocopying. Many of the resources can now be accessed from home and staff in the centres assist students with any issues they might have with accessing the network.

For further information: Tel 020 7510 7768 or email  learningzone@tower.ac.uk


Personal Tutors

Every student at Tower Hamlets College is allocated a personal tutor. The tutor works closely with each student to set challenging targets and to support every student in reaching their potential.


Student Welfare Advice

Student Advisers give students advice on financial, legal, benefits, immigration and other welfare issues. They can also advise on childcare support.


Tutorial Support Team

Monitor students’ performance and carry out regular reviews to deal with any issues and problems that can affect attendance, punctuality, behaviour and coursework. This is done by coaching students to develop personal, social and life skills.

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New CIty College - Tower Hamlets

Poplar High Street London, E14 0AF Phone: 020 7510 7510

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